n o ren
Human Performance & Leadership

Stop Adding Redundant Approvals

When a senior manager forced a third sign‑off on a $12 million software rollout, the project slipped three months and cost twice as much.

Redundancy is a safety staple in aviation: multiple independent checks catch rare faults. In leadership, however, each added approval creates a new coordination layer, a hidden decision‑flow friction that amplifies bias rather than mitigates it. The first reviewer brings a perspective, the second feels compelled to justify the first’s choice, and the third often defaults to the most recent recommendation to avoid conflict. This cascade turns a simple go/no‑go into a “who‑approved‑what‑first” puzzle, draining cognitive bandwidth and encouraging the “completion‑bias signoff” where teams rush to finish the paperwork instead of scrutinizing the underlying assumptions.

In a mid‑size tech firm, a product lead prepared a launch plan and secured sign‑off from the engineering director. The VP of Operations, uneasy about budget exposure, demanded an additional finance review. The CFO, seeing the finance sign‑off, automatically accepted the engineering endorsement without rereading the technical risks. The resulting release missed a critical security patch, leading to a breach that forced a costly emergency patch and tarnished the brand. The extra layer didn’t add safety; it created a blind spot where the last approver deferred to the previous one, magnifying the original oversight.

Leaders who treat redundancy as a cure for doubt end up breeding “approval inertia,” a slow‑moving fog that obscures risk, erodes accountability, and inflates timelines. The paradox is simple: the more gates you install, the less likely any gate will actually catch a problem, because each gate hands off responsibility rather than reinforcing it.

Each additional approval layer adds a hidden coordination cost that outweighs its marginal safety benefit.
The final approver often inherits the biases of earlier sign‑offs, creating a cascade of unexamined assumptions.

Ignoring approval inertia lets hidden flaws reach the market, jeopardizing reputation and revenue.

The extra bureaucracy multiplies coordination drag, draining the team’s energy and stalling high‑impact work.

1
Open the latest project charter, locate the most recent approval signature, and count how many distinct functional heads signed it; if more than two, flag the document for a single‑owner review.
2
In the next 30 minutes, pick a pending decision, remove one of its required sign‑offs, and note whether the decision is reached faster and with clearer rationale.

The concept traces back to James Reason’s “Swiss Cheese Model” of accident causation, where each layer of defense has holes; adding more layers doesn’t close existing holes but can align them, letting an error pass through. In leadership, approvals act as those layers, and misaligned “holes” become shared blind spots.

Research on “groupthink” shows that unanimity pressure grows with each added decision‑maker, especially when later members lack independent information. The paradox mirrors the “law of diminishing returns” in economics: after a point, each extra input yields less benefit and more friction.